The hotel was clean, but the front desk staff was unhelpful, leading to a frustrating check-in experience. Housekeeping also missed our room, which compounded our dissatisfaction during the stay.

Some parts shine, others fall flat

The impressive design made it feel like a breath of fresh air , and the front desk staff were genuinely friendly and helpful.

Unfortunately, the breakfast options lacked variety , and the check-in process felt a bit disorganized.

The breakfast offered a good variety and was enjoyable.

Upon arrival, the lobby was quite messy. It seemed overwhelmed with guests and lacked cleanliness, which was disappointing. Additionally, the check-in process felt chaotic and prolonged. there was only one front desk staff member available to manage the busy lobby, leading to delays and some frustration.

I had a comfy king bed, but the front desk service was really unhelpful.

absolutely dreadful experience, the lobby was a disaster upon arrival, and the only front desk employee couldn't handle the chaos. And can we talk about the pool situation? Dirty and closed. i expected some kind of special treatment, but no. i almost gave this place a good review, but just couldn’t with all the nonsense.

the gym has tons of equipment, perfect for workout enthusiasts. small room felt cramped.

Couple's Relaxing Getaway

The room has a nice little kitchen, which was super convenient, especially after a long day, we could sit and enjoy a meal in peace. Plus, the complimentary breakfast was a pleasant surprise, the coffee is great and that fire pit outside? Perfect for winding down at night.

It wasn’t cheap, but it was still okay.

a comfortable stay with friendly staff and great breakfast options

The location is perfect for exploring Dallas and Fort Worth. The staff was accommodating, especially regarding trash requests. Breakfast offered delicious variety, but arrive early!

The stay at Tru By Hilton Euless Dfw West, Tx was quite enjoyable! The location is superb, being close to shopping and dining, which made our outings super convenient. The room was comfortable, with two queen beds and great amenities like air conditioning and free WiFi. Additionally, the hotel had a unique modern design that gave it a lovely, clean feel.

Check-in could have been smoother with more staff available.

My wife says that the lack of a microwave in the room was inconvenient for us, as we often needed to warm food for the kids.

The hotel features a friendly front desk staff and a beautiful, spacious queen room that feels fresh and modern. Breakfast offered a good variety, including fresh fruits, which added a nice touch to the start of the day. However, the check-in process could be improved, as it felt a bit disorganized at times, and the limited herbal tea options at breakfast were disappointing. Access to nearby shopping and dining is a significant advantage, making it a convenient choice for families visiting the area.

The rooms are always on point. Loved the unique modern design, clean feel, USB ports, and mini fridge.